Terms of service

Terms & Conditions

Effective January 1st, 2022

KHOOR Inc. doing business as Castlefab and Cargokeepers (Seller) acknowledges and accepts the order of Buyer as identified on the face of the Acknowledgement, and agrees to sell the items there described (Goods) on the terms and conditions set forth herein.

SALE: Seller agrees to sell, transfer and convey to Buyer, and Buyer agrees to purchase the Goods subject to the prices and terms of sales contained herein and on the face of this Acknowledgement. Any preceding purchase order or verbal agreement is superseded by these terms and conditions, and any changes to these terms and conditions must be made by means of a change order confirmed by a revised Acknowledgement.

DELIVERY:  The customer accepts full responsibility for any loss or damage to these items once there is a delivery or attempted delivery.

Seller will do its best to meet the delivery date specified on the face of this Acknowledgement, and to notify Buyer of any delays or if any item is to be back-ordered. 

RETURNS: No goods shall be returned to Seller unless Seller has approved such return and has issued a return authorization number (RA) to Buyer. The return authorization number must be clearly marked on all cartons and documents related to the return. All return freight charges shall be the responsibility of the Buyer. Buyer agrees to the cost of replacement of product only, either by refund or product replacement.

LIMIT OF LIABILITY: In no event shall Seller be liable for any special, indirect, incidental or consequential damages arising out of or connected with this Acknowledgement or the Goods, regardless of whether a claim is based on contract, tort, strict liability, or otherwise, nor shall Buyer’s damages exceed the purchase price of the Goods.

TAXES: Buyer shall pay or reimburse Seller as appropriate for any sales, use, excise or other tax imposed or levied with respect to the payment of the purchase price of the Goods or the conveyance of title in the Goods to Buyer. In no event shall Buyer be responsible for any tax imposed upon Seller’s income or business establishment.

HEADINGS: Headings used in this agreement are provided for convenience only and shall not be used to construe meaning or intent.

Phone Orders

We no longer will place orders for customers over the phone. Our website has been updated and works on all platforms.