Refund policy

RETURNS:

KHOOR Inc. doing business as Castlefab and Cargokeepers (Seller) will issue refunds at their discretion on a case by case basis.

No goods shall be returned to Seller unless Seller has approved such return and has issued a return authorization number (RA) to Buyer. The return authorization number must be clearly marked on all cartons and documents related to the return. All return freight charges shall be the responsibility of the Buyer. Buyer agrees to the cost of replacement of product only, either by refund or product replacement if approved.

For simple returns involving a change of heart. Product must not have been mounted and Buyer assumes all shipping costs plus an additional restocking fee of $55 to cover additional handling charges.

All requests for returns or service must be made by email to cargokeepersusa@gmail.com

Any claims arising from damages in shipping must be made upon receipt of product.